In the world of homeowners associations (HOAs), the role of a board member is a delicate balance of privilege and responsibility. It's a position that demands a unique set of skills, and the individuals who step up to the plate are as diverse as the neighborhoods they serve. But what does it take to be an effective HOA board member? Let's dive into the minds of two such individuals and uncover the secrets to success.
The Numbers Game: A Financial Mindset
For those with a background in finance and accounting, the role of treasurer is a natural fit. Lyle Seddon, a seasoned HOA board member, has spent years in this position, leveraging her accounting expertise to streamline processes. She transformed the board's operations by introducing technology, making the once-manual input of budgets, bids, and notes a thing of the past. This not only improved efficiency but also ensured a more transparent and organized approach to financial management.
However, Seddon emphasizes that financial acumen is just one piece of the puzzle. "I think anyone can bring something to the table," she says. "It's not just about having a background in finance. It's about being willing to take on tasks, lead with integrity, and maintain open communication with neighbors."
The Communicator's Art: Building Bridges
Hannah McAfoos, another dedicated board member, brings a different set of skills to the table. With a background in compliance, she has become the go-to person for board governance questions. Her role in managing communications has been instrumental in keeping neighbors informed about security, street repairs, and social events.
"I think everyone can contribute something unique," McAfoos asserts. "It's not about having a specific background. It's about being a good people person, willing to listen, and take ideas forward."
The Doer's Dilemma: Balancing Act
Both Seddon and McAfoos highlight the importance of being a 'doer'. They are the ones who take the initiative, reach out to people, and ensure that projects get off the ground. However, this can be a double-edged sword. The constant demand for new projects and the need to be responsive to residents' needs can be exhausting.
"One of the challenges is knowing when to say no," McAfoos admits. "There's always so much to do, and it's important to set boundaries to avoid burnout."
The Unsung Heroes: Specializing in Crisis
In the aftermath of the tornado that hit St. Louis, some HOAs have developed a unique specialty: working with insurance companies. Jeffrey Senter, president of his condo HOA, has gained invaluable experience in navigating the complex language of insurance policies. This expertise will undoubtedly benefit future boards, ensuring they are well-prepared to handle such crises.
However, the increased workload post-tornado has also been a challenge. Seddon, who previously described her HOA's work as 'low-key', now finds herself and her neighbors 'tapped out'. The tornado recovery efforts have intensified the responsibilities of HOA boards, making it a demanding time for volunteers.
The Call to Action: Stepping Up and Serving
If you're considering volunteering for an HOA board, there are several ways to get involved. You can express your interest to neighbors, attend annual meetings, and let people know you're willing to serve. Senter suggests, "We want people who are passionate about contributing. It's about finding the right fit between the person's skills and the board's needs."
In the end, the best HOA board members are those who bring relevant skills, a tolerance for social friction, and a willingness to show up. It's a role that demands a unique blend of expertise and personal qualities, and the neighborhoods that benefit from these individuals are the ones that thrive.
So, if you're reading this and feeling the call to action, don't let your ego get in the way. Embrace the challenge, and who knows, you might just become the next unsung hero of your neighborhood's HOA.
